Live Help: (407) 332-7900
                                                                     

  Ride Green Electric Motor Scooter Warranty

      

 

TNT-E ELECTRIC SCOOTER WARRANTY   

  

 

 Warranty Terms & Conditions  Period

Repair Time         

Battery case failure or breakage, leaks not due to accident or misuse. 

Or loss of storage capacity more than 35% not due to accident or misuse. 

Two Years or 25,000 miles 

30 minutes 

The direct drive motor controller failure not due to accident or misuse. 

Two Years or 25,000 miles 

30 minutes 

The battery charger failure not due to accident or misuse. 

Two Years or 25,000 miles  

Not Applicable 

Electric motor, separation of motor enclosure, damage and other non-repairable items not due to accident or misuse. Voided if rim damage, shock damage, frame damage. 

Two years or 25,000 miles 

One hour 

Brakes and braking system failure and other non-repairable items not due to accident or misuse. Void if rim / fork damage.  Example of failure: Break shoe separation from metal shoe, break shoe failure.  

Two Years or 25,000 miles 

30 minutes 

Chassis:  Covering frame:  Manufacture defects, weld failure on the frame itself or attached support bracket failure.  Attached frame components:  shocks, swing arm and suspension damage and other non-repairable items not due to accident or misuse.  

Two year  25,000 miles  

30 minutes - two hours 

(to be determined per incident) 

Tires: excludes punctures/sidewall abrasions/rim damage.  

Two Years or 25,000 miles 

30 minutes 

Wheels: Only manufactures defects. Does not include damage such as would occur in accident and caused by road hazards, curbs, pot holes etc. 

Two Years or 25,000 miles 

30 minutes 

  

 

Conditions not included in the warranty terms and conditions: 

  

1. Accidents including those due to inexperienced riders, improper maintenance, vehicle overload, misuse causing damage to the vehicle.  

2. Owner or User attempted repair beyond the scope of those described in the Troubleshooting Guide.  

3. Unsupervised repairs other than those described in the Troubleshooting Guide or outside the premises of an authorized     dealer, installation or replacement of parts voluntarily or otherwise before inspection by a dealer, use of any non-TNT replacement parts,  

4. Consumables including fuses, bulbs, inner tubes, body fairing breakage, scratches and abrasions, horns, reflectors and miscellaneous connectors. 

 5. Any costs associated with repairs by other than an authorized dealer with authorization pre-approval.  

 6. Transportation cost to and from an authorized repair locations.  

 7. Failure to provide purchase documentation.   

  

After-sale warranty commitment:

 

1. Warranty as documented in Section 1, above.  Breakdown  or  failure  due  to  manufacturing  defect  in parts  or  materials,  repair  only  by  authorized  dealers  or warranty repair stations and limited to parts replacement.  

2. This constitutes the entire warranty as stated in Sections 1-2 above.  

3. Warranty service consists solely of TNT distributors, representatives, dealers and or other authorized locations.  

4. The owner is required to retain all records, proof of purchase and warranty information as stated above. Please carry  this  warranty  information  together with  your  product receipt  or  proof  of  purchase  to  the maintenance  stations  for service and or repairs. 

 

EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, TNT MAKES NO AND DISCLAIMS ALL OTHER REPRESENTATIONS, GUARANTEES CONDITIONS, OR WARRANTIES CONCERNING THE PRODUCTS, WHETHER DIRECT  OR  INDIRECT,  EXPRESS  OR  IMPLIED,  OR  ARISING  UNDER  ANY STATUTE,  ORDINANCE,  COMMERCIAL  USAGE,  OR  OTHERWISE, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OR REPRESENTATION AS TO THE  SUITABILITY,  DURABILITY,  DESIGN,  OPERATION, OR CONDITION OF THE PRODUCTS  (OR  ANY PART THEREOF)  OR  THE MERCHANDISABILITY OF THE  PRODUCTS OR THEIR  FITNESS  FOR  A PARTICULAR  PURPOSE,  OR  RELATING  TO  THE  INFRINGEMENT  OF  ANY PATENT  OR  COPYRIGHT  OR  ANY  OTHER  PROPRIETARY  RIGHT  USED  OR INCLUDED THEREIN.  IF ANY  IMPLIED WARRANTEES APPLY AS A MATTER OF  LAW,  THEY  ARE  LIMITED  IN  DURATION  TO  THE  LENGTH OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES MAY NOT RECOGNIZE A  DISCLAIMER  AND/OR  LIMITATION  OF  LIABILITY  SO  THE  ABOVE DISCLAIMERS  AND  EXCLUSIONS  MAY  NOT  APPLY. 

 

THE CUSTOMER MAY ALSO HAVE DIFFERENT AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE/PROVINCE TO STATE/PROVINCE.  

 

THE CUSTOMER ACKNOWLEDGES AND AGREES THAT TNT SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES THAT THE CUSTOMER MAY INCUR FROM DELAYED SHIPMENT, PRODUCT FAILURE, PRODUCT DESIGN, SELECTION, PRODUCTION OR FROM ANY OTHER CAUSE WHETHER LIABILITY IS ASSERTED IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY) OR OTHERWISE.  IN NO EVENT SHALL TNT BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGESOF ANY KIND.